How we are governed

Arcon Housing Association is a charitable Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2017. We are run by a Board and associated Committees and governed by a set of Rules which explain how Arcon organises its internal governance arrangements to deliver its objectives.

We have a current Board of 6 Non Executive Directors and one co-opted Non Executive Director.

The main Board is supported by:

  • Arcon People Committee 
  • Group Audit and Risk Committee
  • Group Development Committee
  • Group Governance Committee
  • Scrutiny Group

Agendas for Board meetings will be posted on our website in advance of each meeting.

We have adopted the National Housing Federation's (NHF) Code of Conduct and NHF Excellence in Governance and regularly assess compliance with these standards and publish the outcomes in our annual reports.

How we are regulated

Arcon Housing Association is regulated by the Regulator of Social Housing (RSH) which sets out the regulatory standards we are expected to comply with, these include:

Economic standards: Requirements focus on governance, financial viability, value for money and rent setting.

Governance & financial viability standard [pdf] 135KB

Value for money standard [pdf] 96KB

Rent standard [pdf] 132KB  

Consumer standards: Requirements focus on quality of accommodation, repairs and maintenance, tenancy, neighbourhood management, anti social behaviour (ASB), tenant involvement and empowerment.

Home standard [pdf] 158KB

Tenancy standard [pdf] 160KB

Neighbourhood & community standard [pdf] 124KB

Tenant involvement standard [pdf] 126KB

Open and transparent working

Our Board and staff team work in an open and transparent way, publishing details of our policies, performance and achievements on our website, in our customer newsletters , in our Value for Money Statements and in our Annual Reports & Financial Statements.