Your Rent

Paying Your Rent

By Standing Order

Please contact us or speak to your housing officer about setting up a standing order.

Payzone

You can pay at any Payzone outlet, as well as at the Post Office if you have a rent card. Please contact us for further details and to order a rent card.

By Credit/Debit Card

You can pay by debit or credit card online using BillPay. For more information go to our Guide to BillPay. You can also pay at our office or telephone on 0161 214 4120 during working hours.

By Cheque

You can post or hand deliver cheques to Arcon. Please write your tenant reference code on the back of the cheque. If you do not know your tenant reference code, write your name and address instead.

By Cash

You can also hand pay by cash by coming into the office during working hours.

Help With Your Rent

Housing Benefit

You may qualify for Housing Benefit towards your rent. Contact your local authority.

Bolton Metropolitan Borough Council: Phone: 01204 331590; Fax: 01204 331509; Email: housing.benefits@bolton.gov.uk
Bury Metropolitan Borough Council: Telephone: 0161 253 5008; Minicom: 0161 253 7408; Email: HousingBenefits@bury.gov.uk
Macclesfield Borough Council: Phone: 01625 504898; Minicom: 01625 504808; Email: benefits@macclesfield.gov.uk
Manchester City Council: Phone: 0161 219 6100; Minicom: 0161 953 8301; Fax: 0161 455 1130; Email: benefit.enquiries@manchester.gov.uk
Rochdale Metropolitan Borough Council (by area): Central and West Rochdale: 01706 864093; East Rochdale and Pennines: 01706 864046; Heywood and Middleton: 01706 864094; Fax: 01706 866186; Email: revenues.benefits@rochdale.gov.uk
City Of Salford: Phone: 0161–909 6506 (council tenants) or 0161–9 09 6504 (private sector); Email: revenues@salford.gov.uk
Stockport Metropolitan Borough Council: Phone: 0845 644 4303; Fax: 0161 477 5442; Email: benefits@stockport.gov.uk
Tameside Metropolitan Borough Council (by area): Denton; Phone: 0161 342 3708; Fax: 0161 342 2012; Email: team1.benefits@tameside.gov.uk; Droylsden; Phone: 0161 342 3709; Fax: 0161 342 2012; Email: team3.benefits@tameside.gov.uk
Trafford Metropolitan Borough Council: Phone: 0161 912 2220; Fax: 0161 253 7408; Email: benefits@trafford.gov.uk

The GM Benefits website gives lots of useful information about claiming Housing Benefit and Council Tax Benefit in a number of Greater Manchester authorities (Bolton, Bury, Manchester, Rochdale, Salford, Stockport, Tameside, Trafford).

The Directgov website gives more information about all benefits and financial support.

Advice about debt:

Citizens Advice: The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice.
ABCUL Credit Unions: The home site of the Association of British Credit Unions Ltd, the main trade association for credit unions.
National Debtline: The helpline that provides free confidential and independent advice on how to deal with debt problems.
Money Made Clear: Impartial information from the Financial Services Authority.
Now Let’s Talk Money: The “Now Let’s Talk Money” campaign offers a free phone service, provided by the government, to help people on low incomes.