Policies & Strategies
In order to realise its aims and objectives the Association has agreed and established policies, strategies and procedures and these are continually reviewed. A list of key policies and strategies are listed below but details of all are available from the office on request.
Downloads of:
- Allocation policy (43KB)
- Anti Social Behaviour Policy (41KB)
- Asset Management Strategy (38KB)
- Complaints Policy (27KB)
- Customer Care Strategy (37KB)
- Environmental Policy (81KB)
- Equal Opportunities Policy 64KB)
- Quality Policy (16KB)
- Resident Involvement Policy (34KB)
- Risk Management Strategy (16KB)
- Shareholding and Tenant Associate Membership Policy 72KB)
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